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Files Won't Open When Double Clicked

Reset or change default apps for your files to open correctly with a double click for .ASA Audit files

DIO avatar
Written by DIO
Updated over a week ago

If double clicking a AuditSoft file doesn't open i, Windows may not know which application to use. This occurs when the default app for AuditSoft's file type is not set. To fix this you have to ensure that the .asa extension is associated with the AuditSoft application.

Change or check your file association by doing the following:

  1. Click on the Windows button and go to Settings

  2. Select Apps

  3. Then select Default apps

  4. Scroll to the bottom of the page and select Choose default apps by file type

  5. Scroll down to the .asa file type

  6. Click on the icon to the right and select the AuditSoft application icon (if the icon does not show in the Choose an app list then you do not have AuditSoft installed)

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