AuditSoft

Anti-Virus and Blocking of Install

Resolve common issues with signing up, logging in, or purchasing in AuditSoft by walking through troubleshooting and support steps.

Troubleshooting Sign Up, Login, and Purchase Issues

Reset or change default apps for your files to open correctly with a double click for .ASA Audit files

Files Won't Open When Double Clicked

Message: "Audit was created with a newer version of AuditSoft"

Unable to Upload / Access Server (Allowlist / Acceptlist)

Merging combines answers by adding sample counts together or averaging percentages, depending on results entered.

Merging Issues - sampled (X/Y) and percentage (X%)

The "Could not save file" message indicates the save destination may be disconnected, write protected, or restricted.

Could not save file

Could not open file

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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