AuditSoft

Anti-Virus and Blocking of Install

Resolve common issues with signing up, logging in, or purchasing in AuditSoft by walking through troubleshooting and support steps.

Troubleshooting Sign Up, Login, and Purchase Issues

Reset or change default apps for your files to open correctly with a double click for .ASA Audit files

Files Won't Open When Double Clicked

Message: "Audit was created with a newer version of AuditSoft"

Unable to Upload / Access Server (Allowlist / Acceptlist)

Merging combines answers by adding sample counts together or averaging percentages, depending on results entered.

Merging Issues - sampled (X/Y) and percentage (X%)

The "Could not save file" message indicates the save destination may be disconnected, write protected, or restricted.

Could not save file

Could not open file

Manually update the AuditSoft application through the Microsoft Store

Update AuditSoft Through the Microsoft Store

Niven Ragavan

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Customer Portal.

Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

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